Important information concerning shows for the next weeks in Quebec.
We would like to inform you that Ticketpro is monitoring the development of the Coronavirus situation very closely. Measures, which directly affect the entertainment community, will be taken in the coming hours and days to prevent the spread of the epidemic in Quebec.
We will follow the recommendations made by the government rigorously.
The situation is changing very quickly and we are ready to react if any shows are cancelled.
We will contact every customer as soon as possible in the event of a cancellation or adjournment to communicate the exchange and refund policies to be determined by the event organizers. We ask you, please, not to call the call center and not to send a message to request a refund, but to wait until Ticketpro communicates directly with you, so as not to overload the call center.
Thank you for your patience and your cooperation.
The Ticketpro Team