Accessibility Policy

• Accessibility policy on Ticketpro Canada

  To make web content and services accessible for all users, including people with disabilities, Ticketpro Canada Web site follows the main guidelines of accessibility recommendation.
  
  The following guidelines are respected:
  - the Accessibility for Ontarians with Disabilities Act (AODA).
  - the standard on website accessibility of the government of Québec (SGQRI 008-01).
  
  Ticketpro Canada can be easily consulted with screen readers.

• Compliance with accessibility standards

  In its current version, Ticketpro Canada site meets the greatest majority of Web Content Accessibility Guidelines (WCAG 2.0) level 1 and level 2 accessibility rules .
  
  Images
  A text equivalent is provided for meaningful images when they are not described in the text they illustrate.
  
  Colors
  The information provided by color is also available without color. The level of color contrast background and foreground is sufficiently high for persons with disabilities in terms of colors or to be displayed on a black and white.
  
  Language
  The main language of each page is specified with the required attributes.
  
  Navigation
  The site uses links to "skip navigation" at the beginning of each page to access the most important sections.

• Web Accessibility Evaluation Tools

  The following tools were used to ensure accessibility and to verify compliance of the government website standards AODA and SGQRI 008-01:
  
  - a Web accessibility evalution tool funded by the government of Ontario (AChecker)
  - a screen reader emulator extension for Firefox (FANGS)
  - a plugin to check the accessibility of a web page (Firefox Accessibility Extension)
  - a Firefox add-on to check color contrast accessibility (Juicy Studio Accessibility Toolbar)
  - a screen reader for MS Windows (NVDA)
  - a screen Reader (JAWS)

• Suggestions

  You can increase the text size of on our Web pages by changing the parameters of your browser.

• To Obtain Assistance

  We are here to help. If you are having difficulty filling out the form or reading a publication please call us at 1-866-908-9090.

Ticketpro Inc. Accessibility Policy
Last update: December 2022.