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We are here to help. If you have any problems purchasing tickets please call us at 1-866-908-9090 or by email at [email protected].



  • How do I purchase tickets?

    You can purchase tickets by going to our website at www.ticketpro.ca, by calling our customer service at 1-866-908-9090, or in person at a Ticketpro outlet. Click here for a complete list of Ticketpro outlets. The Ticketpro website and call centre accept Visa, MasterCard, American Express, and Interac Online. Ticketpro outlets accept cash.

  • Why do you charge a service fee?

    The service fee covers the cost of providing a service; it pays for things like the software that provides the convenience of online purchasing and e-tickets, our customer service which is available to you 7 days a week from 9 am to 9 pm, the printing and distribution of tickets, etc.

  • Who determines the amount of the service fee?

    Ticketpro works with the event organizer to determine the service fee. It will vary depending on the event and the ticket price.

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